Terms and Conditions of Exchange and Return Policy

• We offer a 7-day return policy from the date of receiving your item.
• To be eligible for a return, the item must be unused, in its original condition, with all tags and packaging intact.
•  Kindly contact us at [contact email or phone number] to initiate a return. Once your return request is accepted, we will provide you with the shipping address via email.
•  Refunds will be processed within 2 working days upon receiving the returned products.
• Please note that the delivery charges for the return will not be refunded.
•  If you wish to exchange an item, the quickest way is to return the original item within 7 days and make a separate purchase for the desired item.
• Please note that you will be responsible for the delivery charges associated with the exchange.
• Upon receiving and inspecting your return, we will notify you regarding the approval status of your refund. If approved, the refund will be automatically processed and credited to your original payment method.

Exceptions/Non-Returnable Items:

We regret to inform you that we are unable to accept returns on sale items.

For a complete understanding of our return policy and any additional instructions, please review the detailed terms and conditions on our bags website. If you have any further questions or need assistance, feel free to contact us at helpful@artidorm.com